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Privacy Policy

Last Updated: 14 August, 2025

 

Thank you for using Quark Project, an online dating app provided by Cupid Musings Private Limited. Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, including our website located at www.quarkproject.org and our mobile application.

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1. Information We Collect

 

1.1. Information You Provide
When you sign up for an account, create a profile, or communicate with other users through our platform, we may collect personal information, including but not limited to your name, email address, date of birth, gender, photos, location, and preferences.

1.2. Information We Collect Automatically
We may collect certain information automatically when you use our services, including your IP address, device type, operating system, browser type, and browsing activity. We may also use cookies and similar technologies to collect data about your interactions with our website and app.

1.3. Third-Party Tools and Platforms
We rely on trusted third-party platforms and services to help us operate, maintain, and improve our services:

  • Website Hosting (Wix): Our website is hosted on Wix.com Ltd. Information you provide through our website may be stored, processed, or transmitted via Wix’s infrastructure.

  • Customer Relationship Management (HubSpot): We store customer and user data in HubSpot, our central CRM, to manage communications, support, and engagement.

  • Customer Support (Zoho): For handling certain customer support queries, we use Zoho, which may involve storing or processing limited user information required to resolve issues.

  • Email Service (SendGrid): We use SendGrid to send transactional and service-related emails, which means user email addresses and message content may pass through SendGrid’s systems.

  • SMS Service (MSG91): For SMS and text-based notifications, we rely on MSG91, which processes users’ phone numbers and message content to deliver these communications.

  • Analytics (Google Analytics): We utilize Google Analytics to understand user behavior and improve our platform. This tool may collect information such as your IP address and device details.
     

2. How We Use Your Information

 

We may use the information we collect for various purposes, including:

  • Providing and improving our services

  • Personalizing your experience

  • Communicating with you

  • Analyzing usage trends and preferences

  • Detecting and preventing fraud

  • Complying with legal obligations
     

3. Information Sharing

 

We may share your information with third parties in the following circumstances:

  • With your consent

  • To comply with legal obligations

  • To protect our rights or the rights of others

  • In connection with a business transaction, such as a merger or acquisition

  • With trusted service providers and partners (including Wix, HubSpot, Zoho, SendGrid, MSG91, and Google Analytics) who process information on our behalf strictly for the purposes outlined in this policy
     

4. Data Security

 

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

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5. Your Choices

 

You may choose to limit the collection or use of your information by adjusting your device settings or by contacting us at contact@quarkproject.org. However, please note that some features of our services may not be available if you opt out of certain data processing activities.

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6. Children’s Privacy

 

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected information from a child under 18, please contact us at contact@quarkproject.org.

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7. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

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8. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@quarkproject.org.

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